2020-2021 Current CCC/MOTORS GTE Guides

2020 CCC/MOTORS GTE Guides

2019 Previous Estimating and RACE Guides

CCC ONE has long been an industry leader and the #1 estimating system for collision repairers. Our tablet estimating app, CCC Touch, set a new industry standard by allowing you to write estimates at the vehicle using your mobile device. Connect with insurers, shop for parts and sync estimates automatically, from anywhere. CCC®ONE Drive shop productivity and repair quality with an all-in-one solution. GET STARTED Get started. Estimating CCC ONE – Repair Quality Customer Experience How It Helps The CCC ONE platform combines critical business operations into one solution to accelerate shop performance. Earn more business. Manage relationships with insurance carriers through Direct Repair Programs (DRP.

2018 Previous Estimating and RACE Guides

1. CCC students take advantage of scholarships and financial aid, and save up to $40,000 on a bachelor's degree. With a Veterans Center at each college, City Colleges is committed to serving U.S. Military veterans.
2. CCC ONE Total Repair Platform Primarily catering to collision repairers, parts suppliers, auto manufacturers, and insurance carriers, it is a web-based platform that helps with reviews, parts distribution, and more.

Ccc One Touch

2017 Previous Estimating and RACE guides

2016 Previous Estimating and RACE guides

CCC ONE labor is built from the “outside in”, meaning that the labor associated with replacing an inner part (i.e. front apron) does not, by default, automatically include the labor associated with any related outer part that must first be removed and later reinstalled (i.e. fender). Still, for many common operations, such as replacing a radiator support or quarter panel, this program includes much of associated labor required for the operation. Your understanding of exactly what is and is not included is essential to your ability to write an accurate estimate. If you choose to question a labor value which you feel may by inaccurate (Submit a Database Inquiry), you must first understand what is included and not included in that value.

There are two places to go for the answer to this question. The first place where you may find a labor note for a given operation in your CCC ONE estimating system is in the Footnote. The labor note may tell you what specific related items are included within that labor value (i.e. includes R&I of radiator, condenser, headlamps and cooling fan), or it may tell you what specific items are not included and must be selected separately (i.e. after removal of headlamps). You must pay close attention to these notes during the preparation of the estimate. If the estimate has been generated by another person, you may need to have the generator of the estimate pull up those labor notes and share them with you or copy them into a manual line note on an estimate line so they appear on the body of the estimate. Labor notes that you are unaware of or that you choose to ignore, may result in inaccurate estimates that fail to capture all labor operations associated with the repair.

The second place that tells you what is, by default, included and not included in a given operation, is the MOTOR Guide to Estimating. If you have a photographic memory and are able to memorize the pages within the guide, you are well on your way to writing a quality estimate. For the rest of us, the Guide to Estimating must be alongside us at all times and constantly referenced. If you are still unsure if a needed operation is included or not included, you can always select that operation. If it is included, “INCL” will be displayed. If it is not included, a labor value will appear or the field will be blank. A blank labor field indicates that the associated labor is not included, but MOTOR has not assigned a labor value to this part and you may need to manually insert an appropriate labor value.

The MOTOR Guide to Estimating can be accessed within the CCC ONE program by selecting the “Guide” tab in the upper right hand corner above the graphic. Alternatively, the most current printable version can be accessed online within the CCC website, or you can click the above information for the direct link to the MOTOR Guide to Estimating or the MOTOR Recycled Assemblies Guide to Estimating.

Important estimate symbols to remember:

Line Note – The letter (N) on an estimate line indicates that a line note written by the estimate preparer applies to that operation. That note may indicate a variety of things that the estimate preparer wanted to communicate about that particular line. These notes are automatically printed on the estimate below the estimate lines.

Line Override – An asterisk (*) on an estimate line indicates that the default database labor or description associated with that operation has been altered by the estimator. To highlight what portion of that line has been overridden an underline will appear below the changed portion of the line. In the case of labor or dollar overrides, it is critical that you understand what the value was originally, and why that value was altered. A common example of this is altered refinish time, which may or may not be valid.

Manual Entry – A pound sign (#) indicates that the line has been manually entered by the estimate preparer.

Standard Time to Completion: 10 minutes

Autoforms Time to Completion: 10 seconds

Download the CCC total loss valuation forms of your choice below. You can find even more CCC Total Loss forms at the bottom of this post.

(scroll down for additional types of total loss forms)

The inspiration for AutoForms.co originated with having to fill out the CCC total loss valuation forms 5-10 times a day. I was so frustrated at copying and pasting duplicate information into these forms that I knew there had to be a better way.

CCC valuations are one of the standards in the industry today. When a vehicle is deemed a total loss or the value of a vehicle is in question a valuation must be run to determine the value of the vehicle.

Most auto insurance policies are actual cash value policies. In plain English, this means the insurance company only pays out what the vehicle is worth on the market. How can an insurance company know what a vehicle is worth on the market today? Companies like CCC have valuation services that track vehicles in all markets and zip codes in the United States.

Quoting from the CCC Valuation website

The CCC ONE Valuation methodology is supported by a robust, verifiable database containing millions of unique vehicles gathered by our field inventory representatives and from advertisements

CCC’s goal for their valuation process is summed up with this statement,

” Improve the settlement process by giving your customers the confidence of knowing they’re getting a vehicle valuation based on verifiable data.”

Many insurance companies and appraisal firms will require you to fill out a CCC BCIF (basic claim information form) or as I like to call it a CCC Total Loss Valuation Form.

The form is broken up into four major sections,

1. Claim Information – The claim information including claim number, vehicle owner, date of loss, insurance company etc. are listed in the top section
2. Vehicle Information – The vehicles VIN, mileage, engine size and type, transmission, year make and model and other similar information are located in the second section
3. Option Information – This is the most extensive section of the form. Here is where you select what options the vehicle has, power windows, sunroof, luggage rack etc. are all here for your clicking pleasure.
4. Condition Information – Here there are the different level of the condition levels of the different aspects of the vehicle including seats, engine, sheet metal, tires, paint, etc. There is a CCC One conditions guide explaining how you know which level to select on the vehicle you are conditioning.

Once this information is given to CCC One either through their estimating system, email, or a phone call, a report is generated for the insurance company to determine the value of the vehicle in what is called a CCC Valuation Report. (see example below)

To find out more about the CCC One Valuation product and service you can visit their website HERE

Ccc One Tech

Additional CCC Total Loss Forms

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